UPDATE: Geico has now gone from a Better Business Bureau rating of "F" to "A".
I assume they decided to go back and answer the unanswered complaints since these are no longer listed.
There are still over 700 complaints listed in 36 months at the main location.
There was no further answer to the above complaint.
The reason for the "F" rating was stated in the report as "unanswered complaints and number of complaints".
So if they still have the same number of complaints or more how do they go from "F" to "A"?
Also all complaints now say "resolved" or "company made every reasonable effort to resolve it".(one with delayed resolution) How can this be accurate in light of the above complaint?
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Posted by Abused on 11/11/09 8:41 AM
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